Canadian appliance repair services by AJ Appliance Repair

Serving Durham Region & Clarington

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AJ Appliance

Repair · Service · Install

(905) 449-1985

Book a Service Call

AJ Appliance Repair company logo

(905) 449-1985

Book a Service Call

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Why Your Washing Machine Won’t Drain (And How to Fix It)

You open your washer after the cycle finishes and find a drum full of standing water. Nothing’s more frustrating than wet clothes that won’t spin dry. Before you panic or start shopping for a new machine, let’s figure out what’s causing the problem and whether you can fix it yourself. Most drain issues come down to a handful of common culprits — and many of them you can check in under five minutes. Common Causes of a Washing Machine That Won’t Drain In my 15 years fixing washers across Durham Region, these are the issues I see most often when someone calls about standing water: Clogged Drain Pump Filter This is the number one reason washers won’t drain. The filter catches coins, lint, hair ties, and other debris before they reach the pump. When it’s clogged, water can’t flow out. Most front-load washers have a small access panel at the bottom front. Open it, place a shallow pan underneath, and unscrew the filter cap slowly. Expect water to spill out. Clean out whatever’s caught inside, replace the filter, and run a drain cycle. Kinked or Blocked Drain Hose Check the hose running from the back of your washer to the drain standpipe or sink. If it’s bent, pinched, or pushed too far into the standpipe, water backs up. Pull it out a bit — it should only go 4-6 inches into the pipe, never past the curved trap. Faulty Drain Pump If the filter is clean and the hose is clear, the pump itself may have failed. You might hear a humming sound during the drain cycle, or nothing at all. This is where professional washer repair becomes the smarter move than DIY. Lid Switch or Door Latch Issue On top-load machines, a broken lid switch can prevent the spin cycle from starting — which means no draining. The washer thinks the lid is open and won’t spin for safety reasons. Same goes for front-load door latches. Quick Troubleshooting Steps You Can Try Right Now If none of these solve it, the issue is likely internal — a failed pump, a wiring problem, or a control board glitch. When to Call a Pro (And When Not To) Here’s my honest take: if the problem is a clogged filter or kinked hose, don’t call me. Save your money and fix it yourself. You’ll spend five minutes and zero dollars. But if you’ve cleared the obvious stuff and the washer still won’t drain, it’s time to bring in a tech. Replacing a drain pump or diagnosing control board issues requires the right tools, parts, and experience. I keep Samsung, LG, Whirlpool, and Maytag pump assemblies stocked in my truck for same-day fixes across Bowmanville and Durham Region. What a Repair Typically Costs Issue Typical Cost Drain pump replacement $200–$350 Drain hose replacement $120–$180 Lid switch or door latch $150–$250 Service call + diagnosis $80–$100 (waived if you proceed with repair) Frequently Asked Questions Can I force my washer to drain manually? Yes. Locate the drain filter at the front bottom of the machine, open the access panel, and slowly unscrew the cap. Water will pour out, so have towels and a shallow pan ready. Why does my washer drain slowly but not completely? This usually means a partial clog in the pump filter or hose, or a weakening pump that’s losing power. Check and clean the filter first. If it’s clear, the pump may be on its way out. Is standing water in the washer a safety issue? Not immediately, but it can lead to mold, mildew, and odor if left too long. It also stresses the pump and seals. Fix it within a day or two to avoid bigger problems. Will a reset fix my washer’s drain problem? Sometimes. Unplug the machine for 60 seconds, then plug it back in and run a drain/spin cycle. If it’s a temporary control board glitch, this clears it. If the problem persists, it’s mechanical. Can I use Drano or other drain cleaners in my washing machine? No. Don’t put chemical drain cleaners in your washer. They can damage the pump, hoses, and seals. Stick to manual cleaning of the filter and hose. Ready to get started in Bowmanville? AJ Appliance Repair is here to help with washing machine won’t drain in Bowmanville. Reach out today and we’ll walk you through your options, answer your questions, and book a time that works for you. Call (905) 449-1985 or visit AJ Appliance Repair to schedule your Bowmanville appointment.

Refrigerator Not Cooling But Freezer Works Here's What's Wrong
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Refrigerator Not Cooling But Freezer Works? Here’s What’s Wrong

You open your fridge and the milk is warm. The lettuce is wilted. But the freezer is making ice like nothing’s wrong. This specific failure pattern — freezer cold, fridge warm — points to a narrow set of problems, almost all of which are fixable without replacing the whole unit. Here’s what’s actually broken and what it costs to fix in Durham Region. What’s Happening in Your Fridge Your refrigerator doesn’t make cold air. Your freezer does. The fridge section gets its cold from the freezer through a simple airflow system. When the fridge stops cooling but the freezer stays cold, the compressor is fine — the problem is that cold air isn’t reaching the fridge compartment. Three things control that airflow. When I arrive at a refrigerator service call with this exact symptom, I check them in this order. Evaporator Fan Motor This fan pulls cold air from the freezer and pushes it into the fridge. If it’s dead, your freezer works fine but your fridge gets nothing. You can test this yourself: open the freezer door and listen for a fan running in the back panel. If you hear nothing, the motor is likely dead. Blocked or Frozen Evaporator Coils The coils behind the freezer’s back panel can frost over completely, blocking airflow. This happens when the defrost system fails. The freezer still cools, but no air moves to the fridge. If you pull the panel and see a solid wall of ice, this is your problem. Damper Control or Thermistor The damper is a small door between the freezer and fridge that opens and closes to control temperature. If it’s stuck closed — or if the thermistor that tells it when to open is faulty — no cold air gets through. What It Costs to Fix Repair Typical Cost (Parts + Labour) Time Required Evaporator fan motor replacement $200–$350 45–90 minutes Defrost system repair (heater, thermostat, or timer) $180–$320 60–90 minutes Damper control replacement $150–$280 30–60 minutes Thermistor replacement $120–$220 30–45 minutes I stock evaporator fans and defrost parts for most major brands on my truck. In Bowmanville, Oshawa, and Whitby, that usually means same-day repairs for this issue. What Causes This Problem Evaporator fans fail from normal wear — they run constantly. Defrost systems fail when a single component (heater, timer, or thermostat) gives out, which is common after 5–8 years. Dampers stick or break from plastic fatigue, especially in side-by-side models. One cause I see often: people set the fridge temperature dial to the coldest setting thinking it will fix the problem. It won’t. It just makes the freezer colder and can worsen frost buildup on the evaporator coils. If your fridge is over 12 years old and this repair quote is over $300, it may make more sense to replace the unit. I’ll tell you that honestly when I diagnose it — I’m not in the business of selling repairs that don’t make financial sense. What You Can Check Before Calling Before booking a service call, try these: If none of that helps, the problem is internal and you’ll need a technician. Frequently Asked Questions Can I fix this myself? If you’re comfortable pulling off the freezer’s back panel and using a multimeter, you can test the evaporator fan and defrost components. Replacement parts are available online. But most homeowners don’t have the tools or comfort level for this — and if you misdiagnose it, you’ll buy the wrong part and still need a tech. How long will my food stay safe? Fridge food starts entering the danger zone (above 4°C) within 2–4 hours. If the fridge has been warm overnight, toss dairy, meat, and anything that smells off. Freezer food is fine as long as the freezer stayed cold. Will this problem get worse if I wait? Yes. If it’s a defrost issue, the frost will keep building and eventually the freezer will stop cooling too. If it’s a fan, waiting just means more spoiled food. This isn’t a “wait and see” situation. Is it the compressor? No. If the freezer is cold, the compressor is working. Compressor failure means nothing cools — not just the fridge. Ready to Get Your Fridge Cooling Again in Bowmanville? I’ll diagnose the exact cause, give you an upfront price, and fix it the same day in most cases. No surprises, no upsells — just an honest repair from someone who’s been doing this for 15 years across Durham Region. Call (905) 449-1985 or visit AJ Appliance Repair to book your Bowmanville appointment.

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